Terms of Service
Last updated: 20th March 2026
This website is operated by Photoskin®. Throughout the site, the terms “we”, “us” and “our” refer to Photoskin®. Photoskin® offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By accessing or using our website and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced herein. If you do not agree to these Terms, you must not use this website.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
Online store terms
By using this site, you confirm that you are at least the age of majority in your place of residence or have consent from a parent or guardian.
You agree not to use our products for any unlawful purpose or to violate any applicable laws or regulations. You must not transmit any harmful code, viruses, or malicious software.
We reserve the right to refuse service to anyone at any time for any reason.
General conditions
We reserve the right to refuse service, limit access, or cancel transactions at our discretion.
You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission from us.
Content (excluding payment information) may be transferred unencrypted across networks to meet technical requirements. Payment information is always encrypted.
Accuracy of information
We do not guarantee that information on this site is accurate, complete or current. The content is provided for general information only and should not be relied upon without independent verification.
We reserve the right to modify content at any time without obligation to update information.
Modifications to service and pricing
Prices for our products may change without notice.
We reserve the right to modify or discontinue any product or service without notice and shall not be liable for any such modification, suspension or discontinuance.
Products or services
Products may be available exclusively online and in limited quantities.
We make every effort to display product images and descriptions accurately, however we do not guarantee that your device will display colours or textures accurately.
All products are provided for cosmetic and skincare purposes only. Individual results may vary depending on skin type, usage, and environmental conditions. Photoskin® does not guarantee specific results from the use of any product.
Products are subject to our Refund and Returns Policy.
Accuracy of billing and account information
We reserve the right to refuse or cancel any order at our discretion, including where we suspect fraudulent, unauthorised, or resale activity.
You agree to provide accurate and complete information for all purchases and to update your details as required.
Optional tools
We may provide access to third-party tools that we do not control. These tools are provided “as is” and “as available” without any warranties.
Your use of such tools is at your own risk.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy or practices of these websites and are not liable for any damages arising from their use.
User comments and submissions
If you submit content, feedback or ideas to us, you agree that we may use, edit and publish such content without restriction or compensation.
You are responsible for ensuring your submissions do not violate any laws or third-party rights.
Personal information
Your submission of personal information is governed by our Privacy Policy.
Errors, inaccuracies and omissions
Occasionally there may be errors in product descriptions, pricing or availability. We reserve the right to correct any errors and cancel orders where necessary.
We are not obligated to update information except as required by law.
Prohibited uses
You are prohibited from using this site for any unlawful purpose, to violate laws, infringe intellectual property rights, distribute malicious code, or engage in abusive or harmful conduct.
We reserve the right to terminate your use of the site for any violation.
Disclaimer of warranties and limitation of liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that results obtained from the use of our products will meet your expectations.
All products and services are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, Photoskin® is not liable for any direct, indirect, incidental or consequential damages arising from the use of our products or services.
Nothing in these Terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law.
Indemnification
You agree to indemnify and hold harmless Photoskin® and its affiliates from any claims arising from your breach of these Terms or misuse of the Service.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
Termination
These Terms remain in effect unless terminated by either party. We may terminate access to our services at any time if you breach these Terms.
Entire agreement
These Terms constitute the entire agreement between you and Photoskin® regarding your use of the website and services.
Governing law
These Terms are governed by the laws of Australia.
Shipping and delivery
Shipping and delivery timeframes are estimates only and may vary due to factors outside our control, including courier delays and peak periods.
Photoskin® is not liable for delivery delays once an order has been dispatched.
Customers are responsible for providing accurate shipping details. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Product use
Photoskin® products are intended for external use only. Customers should follow all usage instructions and apply appropriate sun protection.
Photoskin® is not liable for adverse reactions, misuse, or failure to follow instructions.
Changes to terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
Contact information
Questions regarding these Terms of Service should be directed to: